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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is present on each page. A context menu will show up. It includes thorough information about all the actions that you can perform on that particular page. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide array of video tutorials clarifying how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you are looking for, take a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by actual clients and provides practical solutions. We constantly update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can get in touch with our excellent team of support engineers available 24-7-365 and ready to assist you with any issue. Each trouble ticket you open will be answered in less than 60 minutes (the average response time being just twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 304087

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com